CASUALTY ASSISTANCE REPRESENTATIVE with Security Clearance
Dutieso Program Specialist for an installation's Casualty ServicesAnalyzes, implements, and administers total advisory services and comprehensive programs related to casualty servicesIndependently performs a variety of complex assignments involving identifying beneficiaries eligible for benefits and entitlements of seriously ill, very seriously ill or deceased Airmen, providing tailored information to the Next of Kin (NOK)Coordinates, advocates and obtains a variety of resources and services for surviving personnel and their families.o Serves as a subject matter expert for the installation's Casualty Policy and Casualty Program Educator programsDevelops and implements publicity and information programs as they relate to Casualty Services, Survivor Benefits, Record of Emergency Data and the various government life insurance programs.o Provides advisory services and administers comprehensive programs related to Casualty ServicesProvides guidance on casualty reporting, notification, and assistance programsAnalyzes and refines work methods, gathers information, identifies issues and develops recommendations to resolve substantive problems of effectiveness and efficiency of casualty operations.o Program Specialist for an installation's Survivor Benefit Program (SBP)Provides counseling, guidance, and interpretations concerning the broad range of rights and benefits, explaining both short and long term impact of the SBP on Air Force personnel and their familiesRequirements Conditions of Employmento U.SCitizenship Requiredo Males must be registered for Selective Service, see www.sss.govo Must be able to obtain and maintain a Secret security clearance.o PCS expenses are not authorizedTravel and relocation expenses will not be paid.o This position is subject to provisions of the DoD Priority Placement Programo This is a Testing Designated PositionThe employee is subject to random drug testing.o Work occasionally requires travel away from the normal duty station.o Position is subject to shift work to include nights, weekends and holidays.o Recall to duty is a regular requirement of the position.o Disclosure of Political Appointmentso The work will require the employee to drive a motor vehicleAn appropriate, valid driver's license will be required.o Public speaking and active training of large groups is an integral part of this position.o Must possess and exercise a high degree of sensitivity, tact, expertise and diplomacy in dealing with high-ranking Air Force and DoD military and civilian employees, members of Congress, family members and the general public.o This is a TERM position, NTE 3 yearsSeverance Pay is Not AuthorizedA break in service of more than 3 calendar days may be required for permanent federal internal and transfer employees.o All federal employees are required to have direct depositQualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management PositionsSPECIALIZED
Experience:
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systemsExamples of specialized experience include:
administering program requirements for installations and analyzing and evaluating a variety of cases as related to the Casualty Services and Survivor Benefits programs; provide authorities advisory service based on extensive knowledge of military human resources (HR) management policies, programs and federal benefits/entitlements; interpreting, implementing, adapting and counseling on the policies and regulations related to the military casualty and survivor benefits programs; performing advisory services for specific requests, conducting interviews and motivating apathetic or negatively inclined individuals to use benefits and services; and analyzing and evaluating program issues or problems of a procedural or factual nature and formulate/implement corrective measuresOR EDUCATION:
Successful completion of a PhD or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree (or LL.M.) in a field related to the position being filledEducation at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this positionNOTE:
You must submit a copy of your transcriptsOR COMBINATION OF EXPERIENCE AND EDUCATION:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%Only higher-level graduate education in excess of the first 2 years may be combined with experienceNOTE:
You must submit a copy of your transcriptsFEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:
Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligibleOne year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 levelTIG applies if you are in a current GS position or held a GS position within the previous 52 weeksNOTE:
Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirementsKNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
o Knowledge of comprehensive programs of federal entitlements administered by DOD, VA, and the SSA as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs (including the impact other survivor benefits will have on SBP, Civil Service retiree pensions and effect on military retired pay and survivor annuities) and the inter-relationship of these benefits and how it compares with commercial alternatives as well as knowledge of and familiarity with the responsibilities of the DFAS Centers, the VA, and the SSAAbility to resolve problems related to casualty operations and the SBP with these agencies.o Knowledge of military rank and precedents and chain of command and the processes for verifying deaths, and the processes required by the Casualty Services Program.o Knowledge of interment rights and benefits provided by the VA including travel for family members, transportation of household goods/extension requests, and claims for destruction of personal property.o Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs (SGLI, VGLI, and NSLI) and resolve problems related to casualty operations and the SBP with these DFAS Centers, the VA, and the SSA.o Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with NOK of deceased persons.o Ability to compile and report data, analyze statistical data for trends, and to make adjustments to the programs and ability to perform in-depth research, gather facts and use extensive and effective analytical and evaluative methods to accurately express oneself orally and in writing in a highly effective and professional manner, to interact with diversified groups, individuals and organizationsPublic speaking and active training of large groups is an integral part of this positionPART-TIME OR UNPAID
Experience:
Credit will be given for appropriate unpaid and or part-time workYou must clearly identify the duties and responsibilities in each position held and the total number of hours per weekVOLUNTEER WORK
Experience:
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social)Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employmentYou will receive credit for all qualifying experience, including volunteer experienceEducation IF USING EDUCATION TO QUALIFY:
If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the applicationOfficial transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointmentAn accrediting institution recognized by the U.SDepartment of Education must accredit educationClick here to check accreditationFOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirementsYou must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.Seducation programIt is your responsibility to provide such evidence when applyingAdditional information Interagency Career Transition Assistance Program (ICTAP):
For information on how to apply as an ICTAP eligible click here To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this positionYou must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty locationEmployed Annuitants (Reemployed Annuitants):
Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD P Recommended Skills Adaptability Administration Analytical Claim Processing Communication Consulting Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Experience:
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systemsExamples of specialized experience include:
administering program requirements for installations and analyzing and evaluating a variety of cases as related to the Casualty Services and Survivor Benefits programs; provide authorities advisory service based on extensive knowledge of military human resources (HR) management policies, programs and federal benefits/entitlements; interpreting, implementing, adapting and counseling on the policies and regulations related to the military casualty and survivor benefits programs; performing advisory services for specific requests, conducting interviews and motivating apathetic or negatively inclined individuals to use benefits and services; and analyzing and evaluating program issues or problems of a procedural or factual nature and formulate/implement corrective measuresOR EDUCATION:
Successful completion of a PhD or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree (or LL.M.) in a field related to the position being filledEducation at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this positionNOTE:
You must submit a copy of your transcriptsOR COMBINATION OF EXPERIENCE AND EDUCATION:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%Only higher-level graduate education in excess of the first 2 years may be combined with experienceNOTE:
You must submit a copy of your transcriptsFEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:
Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligibleOne year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 levelTIG applies if you are in a current GS position or held a GS position within the previous 52 weeksNOTE:
Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirementsKNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
o Knowledge of comprehensive programs of federal entitlements administered by DOD, VA, and the SSA as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs (including the impact other survivor benefits will have on SBP, Civil Service retiree pensions and effect on military retired pay and survivor annuities) and the inter-relationship of these benefits and how it compares with commercial alternatives as well as knowledge of and familiarity with the responsibilities of the DFAS Centers, the VA, and the SSAAbility to resolve problems related to casualty operations and the SBP with these agencies.o Knowledge of military rank and precedents and chain of command and the processes for verifying deaths, and the processes required by the Casualty Services Program.o Knowledge of interment rights and benefits provided by the VA including travel for family members, transportation of household goods/extension requests, and claims for destruction of personal property.o Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs (SGLI, VGLI, and NSLI) and resolve problems related to casualty operations and the SBP with these DFAS Centers, the VA, and the SSA.o Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with NOK of deceased persons.o Ability to compile and report data, analyze statistical data for trends, and to make adjustments to the programs and ability to perform in-depth research, gather facts and use extensive and effective analytical and evaluative methods to accurately express oneself orally and in writing in a highly effective and professional manner, to interact with diversified groups, individuals and organizationsPublic speaking and active training of large groups is an integral part of this positionPART-TIME OR UNPAID
Experience:
Credit will be given for appropriate unpaid and or part-time workYou must clearly identify the duties and responsibilities in each position held and the total number of hours per weekVOLUNTEER WORK
Experience:
Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social)Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employmentYou will receive credit for all qualifying experience, including volunteer experienceEducation IF USING EDUCATION TO QUALIFY:
If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the applicationOfficial transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointmentAn accrediting institution recognized by the U.SDepartment of Education must accredit educationClick here to check accreditationFOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirementsYou must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.Seducation programIt is your responsibility to provide such evidence when applyingAdditional information Interagency Career Transition Assistance Program (ICTAP):
For information on how to apply as an ICTAP eligible click here To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this positionYou must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty locationEmployed Annuitants (Reemployed Annuitants):
Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD P Recommended Skills Adaptability Administration Analytical Claim Processing Communication Consulting Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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